ORDERING INFORMATION

SECURE ONLINE ORDERING

You can order from our site with VISA, MasterCard, Discover, American Express, or eCheck using PayPal. This is one of the easiest and most secure ways to shop online.  Just click the "Add To Cart" button for the items  you wish to purchase.  This will add items to your shopping cart.  When your done shopping click the "Checkout" button, and you will be directed to the PayPal web site.  You can check the contents of your shopping cart anytime by clicking the "View Cart" button.  If your not a PayPal member sign up is easy and free.  You can also place a one time credit card order with out being a PayPal Member.

ORDERING BY PHONE

You may place your order by phone using your credit card.  Please note we are a home based business, and may not be available when you call.  You can leave a message with your name and phone number, and we will get back to you a quickly as possible.

Our phone number is 732-276-5946

ORDERING BY MAIL

Want to pay by personnel check or money order ?  Just email us with the items you want.  We will hold them until your payment arrives.  If you prefer to order by mail, print and complete a copy of our order form.  If you are unable to print our order form a hand written copy containing the same information is acceptable.  Complete and send to the address below. We accept personal checks, money orders, or cashiers checks when ordering by mail. If mailing, order payment must be in the form of  International Postal Money Order or Personal Checks Drawn on U.S. Bank Only.

Please make all checks and Money Orders payable to - Paul McGrath

Returned checks are subject to a $40.00 returned check fee.

New Jersey residents please add 7% sales tax

Printable Order Form

DOMESTIC SHIPPING CHARGES

Loose Gear USPS 1st Class Mail & with Tracking - 3.95
Loose Gear USPS Priority Mail - Loose Gear 5.95
Boxed Figures - Single 7.95 - Double Boxed 10.95
Some large orders & items may be shipped by FedEx Ground.
Books purchased with loose gear are included in our flat shipping rate.
Books purchased alone will be shipped USPS Media Mail.

INTERNATIONAL SHIPPING CHARGES

International customs please note that due to USPS rate increases on 1/4/10 our international flat rate for 1st class mail is now 12.00 USD.

In order to make shopping on our site easier for our international customers we have made several changes to our international shipping policies effective 1/12/10.  We have added several international shipping options.  This will eliminate the need to send out a follow up payment request for additional shipping charges on international orders.  These options are for loose gear orders only.  Larger items like vehicles and diorama pieces will be charged exact shipping as we have done in the past.

STANDARD INTERNATIONAL - 12.00 USD - Order is via USPS First Class Mail International.  This is the most frequent method of shipping for overseas orders.  Use for all gear including nude bodies.  Your order must weigh under 4 pounds.  If it exceeds 4 pounds your order will be shipped USPS Priority Mail International, and you will receive a payment request through PayPal for any shipping balance due on your order.  Your order will not ship until this balance is paid in full. Tracking and insurance are not available with this shipping option.  We do realize that our flat overseas rate may just be to much for some orders.  A credit to your account will be made accordingly for excess shipping charges.

INTERNATIONAL PRIORITY AIR - 27.95 USD - Your order is shipped USPS Priority Mail International.  This option is for the customer who wants their order faster than standard airmail.  It is also the only overseas shipping method that is track able, and can be insured.

We are not responsible for lost international orders, or orders held by the customs agency of your country.

Our charges are for freight only. You may be charged customs duty and tax by your country.

We DO NOT accept WESTERN UNION wire transfers as payment.

RETURN & EXCHANGE POLICY

We will gladly except your return or exchanges.
Returned merchandise must be in resalable condition, with all of it's original packaging.
Please note that returned merchandise is subject to a 10% restock fee.
Returns made after 60 days from date of purchase are subject to a 4% credit card handling fee.

CONTACT INFORMATION

Mailing Address

Toy Soldier Brigade
9 Lisa Robyn Circle #110
Lakewood, New Jersey  08701-7015
U.S.A.

email - info@toysoldierbrigade.com

Phone - 732 - 276 - 5946

Please note that we are a web based business.
When calling for information you will probably get an answering machine.
Please leave a message and we will return your call as soon as possible.